Privacy policy
At Les Cheminées CLC, we take the protection of your personal information and your privacy seriously. This policy explains how we collect, use, keep and protect it, in line with Quebec’s Law 25.
Collection of personal information
We may collect personal information when you:
- fill out a contact form on our website;
- request a quote;
- request a call back or assistance;
- contact us by phone or email.
Information collected
The information we may collect includes:
- first and last name;
- phone number;
- email address;
- address of the work site;
- any information you choose to include in your message.
Use of personal information
The personal information we collect is used only for our business activities, in particular to:
- answer your requests;
- communicate with you;
- provide our services;
- follow up on your file;
- improve our customer service;
- meet our legal obligations.
We do not sell or share your personal information with third parties without your consent, except where required by law.
Consent
By using our website and sending us your personal information through our forms or by email, you consent to the collection and use of that information in accordance with this policy.
Retention and security
Les Cheminées CLC applies reasonable security measures to protect personal information against unauthorized access, loss, theft, disclosure or alteration.
Personal information is kept only as long as needed for the purposes for which it was collected, unless the law requires otherwise.
Cookies
Our website may use cookies to improve your experience and to gather browsing statistics.
You can set your browser to refuse cookies if you wish.
Links to external sites
Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
Your rights
Under Quebec’s Law 25 (the Act respecting the protection of personal information in the private sector), you may request:
- access to your personal information;
- correction of inaccurate information;
- withdrawal of your consent, where applicable;
- deletion of certain information, subject to our legal obligations.
To exercise these rights, please contact us using the details below.
Person in charge of personal information
For any question about this policy or the handling of your personal information:
Les Cheminées CLC
Email : achat@clcinc.ca
Phone : 450-474-4747
Changes to this policy
Les Cheminées CLC may change this policy at any time to stay compliant with applicable law. Any change will be published on this page.
Last updated: May 2026.